Refund Policy

At Too Lavish, we take pride in the quality of every product we create. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

You may return eligible items within 14 days of receiving your order.

To be eligible for a return, your item must:

● Be unworn, unwashed, and in its original condition.

● Have all original tags attached.

● Be returned in its original packaging.

● Be accompanied by proof of purchase.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned or refunded:

● Gift cards

● Sale or clearance items (unless faulty)

● Items that have been worn, washed, damaged, or altered

● Underwear, socks, or other hygiene-related products (where applicable)

Refunds

Once your return has been received and inspected, we’ll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping costs are non-refundable unless the item is faulty or we made an error with your order.

Exchanges

We currently offer exchanges for:

● Different sizes

● Different colours (subject to availability)

● Faulty or damaged items

If the item you want is unavailable, we’ll issue a refund instead.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue.

We’ll work quickly to resolve the problem by offering a replacement, exchange, or full refund where appropriate.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or sent incorrectly.

We recommend using a tracked delivery service, as Too Lavish cannot be held responsible for returns lost in transit.

Contact Us

If you have any questions about your return or refund, please contact our customer support team before sending your item back.

Thank you for choosing Too Lavish.